❓ FAQ

Your questions

Answers to the most common questions about PetsClub.

01

Is PetsClub an official veterinary app?

PetsClub is your personal assistant and health archive. It doesn't replace a vet visit, but helps you be more prepared and organized.

02

Is my data secure?

Yes, we use high-grade encryption and modern cloud standards to ensure your pets' profiles and medical records are protected.

03

Can I use the app without internet?

Core data and reminders are available offline once synced to your device.

04

How can I share a profile with my partner?

You can share access to the same profile by using the same email address and password on both devices. This way, two people can manage the same pets from separate phones.

05

Is PetsClub free?

Yes. PetsClub has a completely free plan that includes pet profiles, health passport, vaccination tracking, measurements, document storage, feeding timer, tasks, and push notifications. Paid plans start at €4.99/month and unlock more pets and advanced features.

06

Which pets does PetsClub support?

PetsClub supports all types of pets — dogs, cats, birds, rabbits, guinea pigs, hamsters, reptiles, and more. You can manage multiple pets simultaneously from a single account.

07

Does PetsClub send vaccination reminders?

Yes. PetsClub sends automatic push notifications for upcoming vaccinations, medications, vet appointments, feeding times, and any custom task you set.

08

Can I export my pet's health records?

Yes. PetsClub lets you export your pet's full health passport and medical records as a PDF — useful for vet visits, travel, or boarding.

Still have questions?

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